FAQ

We strive to dispatch items promptly. Kindly allow 1-3 days for production before your order ships out. Typically, shipping times average 7-21 business days.
Tracking numbers will be provided after your order has been shipped. If you haven't received a tracking number within 7 business days, please reach out to us at info@finestnest.com

We provide a 100% money-back guarantee for defective or damaged products. You have 30 days to return the item to us for a full refund. Please note that you're responsible for the shipping costs. Once we receive the product, we'll refund the full amount of your original purchase. Please ensure to include your name and order number on the returned parcels.
Kindly note: If your package is in transit, you must wait for it to arrive and then initiate the return process to receive a refund.

You can cancel your order without any penalties! However, please ensure to cancel it before it is shipped out. If the item has already been dispatched, kindly utilize our hassle-free return system to obtain a full refund.

All prices are listed in USD, and EUR

If you've accidentally misspelled or autofilled an incorrect address, please promptly reply to your order confirmation email to confirm the error. Upon double-checking, if you realize the address provided is incorrect, please notify us immediately via email at info@finestnest.com. We can update the address to the correct one within 24 hours. Please note that no refund will be issued after this 24-hour window from the time of incorrect submission.

Shipping times differ as we dispatch globally from various fulfillment centers according to your location. On average, shipping takes approximately 7-21 business days.

Certainly! We're dedicated to helping you create a beautiful home! Feel free to reach out to us via email at info@finestnest.com , and we'll gladly provide any assistance you need.
Due to the high volume of emails we receive, for a quicker response, please include your order number and clearly outline the issue. Thank you.